Popular Services

Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?


Request new departments, data changes and department reorganization.


Vendor's proposal submission


Register to attend a procurement meeting.


Select this service for larger efforts requiring more than 100 hours from OTS resources or involves multiple groups at UB that requires coordination.


Request for Access to Personally Identifiable Information (PII)
Under the Maryland Privacy Act for Higher Education


Request a physical hardware token to perform multi-factor authentication (MFA).


Use this form to securely provide the Office of Human Resource at The University of Baltimore.


A web-based tool used for collaborating on documents and projects. Document collaboration functionality includes document workflow, document versioning, and document check-out.


Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?


Use this form to request timesheet approval and review permissions for managers and other employees. Please see the following list of regular and contractual workgroups for reference when filling out the request: http://www.ubalt.edu/about-ub/offices-and-servi...


Use this option to report production and development issues.


Submit a business process or problem for an effectiveness and efficiency review with possible technology solutions.


Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)


Need help with creating or modifying a report or query?


We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.


Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.


Nominate faculty or staff for the CELTT newsletter spotlight.


Submit a listening tour request.


Are you experiencing issues with Workday?


Submit an enhancement request with the Workday team.